Privacy Policy

Last updated: June 16, 2026

Diamond & Hide, LLC ("Diamond & Hide," "we," "us," or "our") operates diamondandhide.com (the "site"). This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our site, sign up for our mailing list, or make a purchase.

By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information you give us directly

When you sign up for our newsletter, create an account, place an order, or contact us, we may collect:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed securely by our payment processor- we do not store full card numbers)
  • Order history and preferences

Information collected automatically

When you visit our site, we automatically collect certain information about your device and browsing actions, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring website
  • Device type and operating system

This information is collected through cookies and similar tracking technologies. See the Cookies section below.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, account, or inquiries
  • Send marketing emails about new products, promotions, and brand updates (only if you have opted in)
  • Improve our site, products, and customer experience
  • Detect and prevent fraud
  • Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar technologies to operate our site, remember your preferences, analyze traffic, and support marketing efforts. Cookies are small data files stored on your device.

We use the following types of cookies:

  • Essential cookies- required for the site to function, such as maintaining your shopping cart
  • Analytic cookies- help us understand how visitors interact with our site (e.g., Google Analytics)
  • Marketing cookies- used to deliver relevant ads and track marketing campaign performance

You can control or disable cookies through your browser settings. Disabling certain cookies may affect site functionality.

Third-Party Service Providers

We share information with trusted third-party service providers who help us operate our business, including:

  • Shopify- our e-commerce platform, which processes orders and stores customer data
  • Payment processors (such as Shopify Payments, PayPal)- to securely process transactions
  • Email marketing platforms (such as Klaviyo or Mailchimp)- to send newsletters and promotional emails
  • Shipping carriers- to fulfill and deliver orders
  • Analytics providers (such as Google Analytics)- to understand site usage

These third parties have access to personal information only as needed to perform their functions and are obligated not to disclose or use it for other purposes.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, customer service, legal compliance, and marketing communications you've opted into. You may request deletion of your information at any time (see "Your Rights" below).

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time by clicking "unsubscribe" in any email
  • Opt out of the sale or sharing of personal information (Diamond & Hide does not sell personal information)

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to request deletion, and the right to non-discrimination for exercising these rights. To exercise these rights, contact us using the information below.

European Residents (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation, including the right access, rectify, erase, restrict processing of, and port your personal data. Our legal basis for processing your information includes your consent, the performance of a contract (e.g., fulfilling your order), and our legitimate business interests. 

To exercise any of these rights, please contact us at info@diamondandhide.com

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

International Visitors

If you are accessing our site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers are located. By using our site, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when it was last revised. Continued use of the site after changes are posted constitutes accepted of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Diamond & Hide, LLC

Omaha, NE

Email: info@diamondandhide.com

Website: diamondandhide.com